Supporting over 16,000 sites across North America, Engineering Excellence was built on a mission to deliver exceptional HVAC-R solutions and unmatched customer service to commercial clients. As an affiliate brand of Service Experts, Engineering Excellence brings specialized expertise that helps deliver reliable, high-performing solutions for commercial projects. Engineering Excellence has 10+ Regional Hubs across the United States and is headquartered in Cincinnati, OH.
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"He communicated clearly and resolved the issue promptly."
D
"All the plumbers that came out from United to resolve both issues were professional and knowledgeable!"
H
"Amazing and friendly service, so I could not recommend United Plumbing enough."
S
"Extremely satisfied with the service I received. Brandon was excellent."
J
"He was kind, fast and efficient and had an immaculate beard!"
J
"Not only did he listen to my concerns intently, but he was very kind and knowledgeable."
B
"Excellent job finding the water leak."
A
"They figured out the problem right away and answered all my questions."
M
"He was educational, professional, and honest."
v
"Overall, considering the snow and ice that they worked in, they did a great job, therefore the 5 star rating."
U
"I really appreciated the service."
J
"He was on time, professional, and clearly knew what he was doing."
S
"Dylan was punctual, professional, and thorough in his work."
A
"Polite, professional, and communicated the problem and solution well."
S
"Very polite, friendly, got right to it, kind to his helper, great staff."
G
"He was very professional and left my home with no sign that an issue had existed."
M
"Kris was on time, solved our issue, and explained everything clearly."
J
"Very prompt company, professional."
D
"Richard was very knowledgeable, fast, and super efficient."
T
"He was professional, polite, friendly, and really seemed to do his best to try to get the best resolution to the problem."
B
"Jacob Doty was polite, thorough, and very professional."
S
"Kendrick was polite, courteous, professional, and extremely knowledgeable of his profession."
A
"Kris and Jacob were professional and personable."
K.
"I highly recommend Dylan and United Plumbing."
t
"Very professional, friendly, and fixed the problem quickly!"
J
"Both men were very thorough and very respectful to us and our home."
A
"We were very pleased with the service provided by Dylan."
J
"They got right to work and communicated with me from start to finish."
M
"The plumbing technicians who came to my home today were friendly and efficient."
M
"Both gentlemen were very professional and polite."
Very professional and competent
Dylan at the Louisville location was very professional and competent. He communicated clearly and resolved the issue promptly.
They Are My Preferred Plumbing Company
We had a plumbing backup issue and a hot water heater issue in the span of several weeks. All the plumbers that came out from United to resolve both issues were professional and knowledgeable! They not only resolved the issues but for the plumbing backup gave suggestions today on how to prevent it going forward. They are my preferred plumbing company. HomeServe should send them out for every plumbing issue.
Amazing and friendly service
Philip and Amanda came to help clear a clog. They did it quickly and efficiently. Amazing and friendly service, so I could not recommend United Plumbing enough. Thank you!
Extremely satisfied with the service
Extremely satisfied with the service I received. Brandon was excellent; he showed up on time with the proper equipment to do the job. He listened to me on what problem I had and got the job done. Will now be my #1 plumbing co. Thanks, Brandon...
Kind, fast and efficient
Dylan H from United Plumbing came through to unclog our sink. He was kind, fast and efficient and had an immaculate beard! He even wiped up the floor when he was done. Solid stuff!
He was very kind and knowledgeable.
Kris with a "K" came to my home through HomeServe to resolve a back-up issue. Not only did he listen to my concerns intently, but he was very kind and knowledgeable. He was able to fix the issue rather quickly and left me thoroughly impressed. I would recommend him personally!
Excellent job finding the water leak
Excellent job finding the water leak. Need to replace toilet.
They were great!
They were great! They figured out the problem right away, answered all my questions, and had great recommendations. Definitely use them.
Kris D was fantastic
Kris D was fantastic. He was educational, professional, and honest. Highly recommend.
Overall, they did a great job
The HomeServe representatives took a picture BEFORE they did the work, but they did not replant the plants in the same place as the BEFORE picture. They did fix it once I called this to their attention. They did not put as much space between the plants as needed, but OVERALL, they did a great job professionally, technically, efficiently, and with good communication. The picture attached is the BEFORE picture from July 2025. No changes have been made to the landscape since that date. Their AFTER picture will show what I am talking about. Overall, considering the snow and ice that they worked in, they did a great job, therefore the 5 star rating.
I got 100% satisfaction service
I got 100% satisfaction service from United Plumbing. I really appreciated the service. Thank you so much.
Did an excellent job
Dylan came out to fix our clogged kitchen sink and did an excellent job. He was on time, professional, and clearly knew what he was doing. He explained the issue, worked efficiently, and made sure everything was running perfectly before he left. The work area was left clean and the problem was fully resolved. Highly recommend Dylan and United Plumbing if you need a reliable, skilled plumber.
Exceptional Service from United Plumbing
United Plumbing provided exceptional service for our recent plumbing needs. Dylan was punctual, professional, and thorough in his work. He clearly explained the issue, outlined the necessary repairs, and completed the job efficiently. The quality of the workmanship was excellent, and all areas were left clean and tidy upon completion. I would highly recommend United Plumbing and Dylan to anyone seeking reliable and courteous plumbing services.
Polite and Professional Service
Arrived at the agreed time. Polite, professional, and communicated the problem and solution well. Demonstrated the water leak had been repaired.
Very polite, friendly, got right to it
"Very polite, friendly, got right to it, kind to his helper, great staff." Kris' helper was also completely courteous and efficient.
When I Need a Plumber, I Want Brandon
Brandon came to my home on two occasions for plumbing issues. He was on time, promptly found the issues, and solved them. He was very professional and left my home with no sign that an issue had existed. When I need a plumber, I want Brandon.
Kris was on time
Kris was on time, solved our issue, explained everything clearly, and even carefully cleaned up afterwards.
Very prompt company
Very prompt company, professional and got the job done in a very timely manner. 👍
The Best Plumber We’ve Ever Had
Richard was very knowledgeable, fast, and super efficient. The best plumber we’ve ever had do work for us!
Richard did a fabulous job
Richard did a fabulous job. He explained things well as he did them. He was professional, polite, friendly, and really seemed to do his best to try to get the best resolution to the problem. I really felt that he gave it his very best effort. Plus, he was respectful of being careful to protect the property. I was very pleased, and would definitely use him again in the future.
Great service and technician
Jacob Doty was polite, thorough, and very professional. He handled my blockage quickly and discussed options for preventing future problems. Great service and technician.
Polite, Courteous, and Professional
Kendrick was polite, courteous, professional, and extremely knowledgeable of his profession. His excellent customer service will keep my business with HomeServe. Thank you, Kendrick!
Service all around was excellent
Service all around was excellent. Kris and Jacob were professional and personable. Issue was identified and repaired quickly.
The most kind, courteous, and helpful plumber
The most kind, courteous, and helpful plumber just left my home. Dylan, the plumber, was punctual with great communication. His smile put me at ease and he offered helpful suggestions for my plumbing issue. He was patient and thorough. I highly recommend Dylan and United Plumbing. He got me squared away in less than 20 minutes!!
Phil was fantastic
Phil was fantastic, he cleaned up the shower, very professional, friendly, and fixed the problem quickly!
Very thorough and respectful
Both men were very thorough and very respectful to us and our home. My husband is hard of hearing, but Richard spoke very clearly and my husband understood all that he said.
Timely and professional
Timely and professional. We were very pleased with the service provided by Dylan. Our problem was resolved to our satisfaction and Dylan provided excellent customer service.
Crew was good and solved my issue
Crew was good, and was able to solve my issue. United Plumbing (UP) was timely to the property. They got right to work and communicated with me from start to finish. UP also showed concern for my issue. I recommend UP and will use them again.
Friendly and Efficient Plumbing Technicians
The plumbing technicians who came to my home today were friendly and efficient. They quickly resolved my issue with my plumbing problem. I would recommend them to anyone. I believe one of them was Kris, possibly.
Kris and Rocky Are Amazing
Kris and Rocky came today to pump our septic. Both gentlemen were very professional and polite. They took time to explain what they were doing and educate me on the process.
My neighbor saw them at our house and asked if they could come look at their septic to see if there was an issue with theirs. There was not, and he advised them they are good and had plenty of time before they needed to pump. They could have been dishonest and scored another sale, but they were honest.
Kris and Rocky are amazing, and we had great conversations while they were working. Thank you, guys! I will use again, and I will recommend!
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