Come along for a view of our expert care team in action. Service Experts - we deliver expert HVAC, and plumbing services nationwide. This video showcases the dedication of our team to provide professional service and local care for your home system needs.
Service Experts Grand Prairie
Formerly Crawford Services, Serving DFW metroplex since 2010
Expert home services—locally managed with national brand support. Quick repairs, full upgrades, or anything in between.
Earn up to $1,250 in promotional reward cards when you lease or purchase a new qualifying system
Earn a $1,000 promotional reward card for a qualifying purchase or $1,250 in promotional reward cards for a new lease with same-day enrollment in automatic payments, subject to eligibility requirements and other terms and conditions.* Promotional reward cards are issued by Perfect Gift, an independent third-party provider, and are subject to the card issuer’s terms and conditions.
Offer valid 3/16/26–5/26/26 on qualifying, new invoices only. Residential customers only. Promotional reward cards are not gift cards, are not redeemable for cash, and have no cash value except as required by law. Eligibility requirements apply, including that you must spend at least $10,000 on a single invoice date for new equipment services or installations. For purchases, your payment for that transaction must be processed and cleared within 14 days of the invoice date. For equipment leases, the total installed cost listed on your Service Experts Advantage Program Lease Agreement must be at least $10,000. See full details in Terms and Conditions.
Valid for new and active Maintenance+ members. $0 diagnostic fee applies only when recommended repair is completed and paid at the time of service. Not valid at Service Experts Memphis, Service Experts Tulsa, Strogen’s Service Experts, Fras-Air Service Experts, Pine State Services, RB Travis Plumbing, Stan Gelber & Sons, Inc Heating & Cooling, or United Plumbing locations.
Promotion valid for service visits occurring 3/16/26 – 4/30/26. Cannot be combined with other offers. No cash value. Offer may be modified, suspended, or withdrawn at any time as permitted by law.
Mar 16, 2026
- Apr 30, 2026
Managing your home's essential systems shouldn't be overwhelming or leave you worrying about unexpected breakdowns. Service Experts Grand Prairie, formerly Crawford Services, makes it simple for homeowners throughout Grand Prairie, Arlington, Irving, and the surrounding DFW communities. Since 2010, our team has delivered reliable HVAC and plumbing services tailored to North Texas residents' needs.
Our skilled technicians handle everything from AC repair during Texas summers to urgent plumbing fixes. Whether you need heater repair, HVAC services for routine maintenance, or an emergency electrician, you'll find dependable support every step of the way with our whole-home approach.
Ready for the experts to restore efficiency and comfort? Call us at (469) 723-9471 today!
Licensed Experts You Can Count On
Our commitment to excellence combines the power of a national brand for the best equipment rates and supplier relationships, plus local management by community experts who understand Grand Prairie's unique needs and deliver fast response times. This unique combination ensures you receive superior value and personalized service when it matters most.
Every technician is licensed, bonded, insured, and ACE-certified, ensuring you receive the highest standard of professional service. With our Service Experts Guarantee and installations performed according to manufacturer specifications, you can have complete confidence in our workmanship and peace of mind knowing your home systems are in expert hands.
Smart Protection for Your Home and Budget
Sudden HVAC malfunctions and plumbing issues can cause significant stress and interfere with your household's normal activities. Our service programs provide an intelligent approach to maintaining your home systems and ensuring reliable operation. Contact us today to explore our:
Service Experts Advantage Program™: Get brand-new, high-efficiency equipment with no down payment, complete parts and labor coverage, annual maintenance, and priority service—all for one affordable monthly payment.
Maintenance+ Membership: Maintain system reliability with regular professional care, guaranteed priority service when you need it, annual tune-ups, exclusive member discounts on repairs, and extended equipment life.
These comprehensive programs deliver dependable system oversight while providing skilled maintenance throughout every season. Enroll now to secure your investment and experience lasting confidence knowing your home equipment is managed by certified technicians.
Proudly Serving Grand Prairie and Beyond
Since 2010, we've built deep roots in the Grand Prairie community, understanding the unique challenges of North Texas weather and home systems. From Prairie Lights to Dalworth Park, including Arlington Heights and Las Colinas, our team is ready to serve the entire DFW metroplex with fast response times, local expertise, and the dedication that comes from being your neighbors.
Our Experts Make You Feel Right at Home
Creating comfortable, efficient homes with expert service and innovative solutions.
The Service Experts Guarantee
We promise that every piece of equipment we work on and install will be set up with care and precision—exactly as the manufacturer intended.
Fast Response, Anytime You Need Us
From heating to plumbing, we respond quickly to keep small issues from becoming big problems.
Licensed, Bonded & ACE-Certified Experts
Our nationally certified, ACE-certified professionals are licensed, bonded, and insured, delivering top-tier expert service with complete peace of mind.
Schedule Anytime, Day or Night
Book your appointment whenever it's convenient for you. Our scheduling and customer support are available 24 hours a day, 7 days a week.
Service Experts Grand Prairie, formerly Crawford Services, is proud to be part of the Service Experts network, combining over a decade of local expertise with a trusted national brand serving communities since 1996. This partnership maintains our personalized local service while accessing enhanced resources, advanced training, and industry-leading support.
Our continued commitment to Grand Prairie means you'll receive the same dedication to excellence you've trusted since our Crawford Services days, now with elevated capabilities and resources. Experience the powerful combination of neighborhood familiarity and big-company reliability that sets us apart.
"He cares about your family and has done great work on our system for many years."
C
"Richard Martinez was terrific. Highly recommend them."
T
"He is a very friendly, capable, professional plumber; we would happily request his services again."
A
"Richard Martinez is great. He knows his stuff."
V
"He was honest, kind, knowledgeable, and patient (I had a lot of questions)."
P
"He took his time, went through everything diligently and effortlessly to find the issue."
I
"He explained everything that I needed to know about my system."
D
"Very knowledgeable, on time and respectful of my home."
C
"His professionalism, patience, and willingness to be transparent about the work and cost made a huge difference for us."
W
"Joe took care of my heating issue with professionalism and was respectful of my home."
R
"Austin Lackey from Service Experts was awesome and professional!"
C
"He was very knowledgeable and thorough."
J
"He located the problem and replaced the defective part."
M
"Saved me in the middle of the ice storm with no heat!"
l
"Richard Martinez was very efficient and professional while servicing our A/C and heating needs."
J
"Fair pricing, extremely professional and courteous."
M
"Austin L and Dylan L were here out in the cold rain for 4 hours and got the job done with great service."
J
"Very courteous and knowledgeable. Saved us a lot of time and hassle."
C
"He checked all units and gave me an overview of all units."
D
"Joshua was very professional, courteous and gracious."
J
"Did an amazing job maintenanceing my AC unit and gave really good advice."
k
"He was extremely quick and very friendly."
J
"Overall, a very good experience and I would recommend him highly."
H
"He arrived on time and he was very friendly."
S
"Extremely professional, friendly, and knowledgeable. Fixed the issue in no time."
K
"Austin L. was extremely professional and was able to resolve our plumbing issues quickly."
W
"Very knowledgeable and thorough and also very personable."
D
"We continue to use these services because of the consistent excellent technical expertise and customer service from Richard Martinez."
J
"Richard Martinez is really good and very good at explaining in a way I will understand."
J
"Richard Martinez and Richard Calles were very knowledgeable and helpful."
Very Professional and Knowledgeable
Richard Martinez is very professional and knowledgeable. He cares about your family and has done great work on our system for many years.
Highly Recommend Service Experts
Richard Martinez was terrific. Was prompt, courteous, and professional. Definitely love Service Experts. Highly recommend them.
Top Marks for Lee
Lee Slocum installed a garbage disposal and unclogged our kitchen sink today. He is a very friendly, capable, professional plumber; we would happily request his services again. Everything he did was explained very clearly, and he left the work area spotless—taking the old disposal with him. Top marks for Lee.
Richard Martinez is great
Richard Martinez is great. He knows his stuff. Good man.
He Was Absolutely Amazing
My tech tonight was Richard Martinez. He was absolutely amazing. It was clear that Mr. Martinez was indeed an expert in heating and air conditioning. He was honest, kind, knowledgeable, and patient (I had a lot of questions). Thank you, Richard, for helping me stay warm at 10 p.m. on a Monday night. It’s good to have an honest man on my side, from a grateful Ecobee customer in Arlington.
Request Richard Martinez
I had Richard Martinez come out on a Sunday evening to help me with my condensing unit. Told him everything that has happened to this unit and he went straight to work. He took his time, went through everything diligently and effortlessly to find the issue. Absolutely patient and respectful with the visit. Cannot say enough positive words with my experience. Request Richard Martinez for a truly great experience.
Extremely Professional Thumbs Up
I want to say thank you to Richard Martinez from Service Experts, who came to my home today to check my heating and AC system. He explained everything that I needed to know about my system. He answered all my questions, as well as made recommendations. Fair pricing, extremely professional, thumbs up 👍🏽
Luis P was my technician today and was GREAT!
Luis P was my technician today and was GREAT! Very knowledgeable, on time and was respectful of my home. Will request his services again. Thanks, Luis!
We Really Appreciate Austin Lackey
My wife and I really appreciate Austin Lackey. We had a slab leak under our bathroom and closet that happened overnight. Plumbing issues can be stressful, especially when major work is involved, but he took the time to clearly explain what was going on, what needed to be done, and why. He answered all of our questions and made sure we felt comfortable with the plan before moving forward. His professionalism, patience, and willingness to be transparent about the work and cost made a huge difference for us. We’re very grateful for his help and would absolutely recommend him to anyone looking for a trustworthy and knowledgeable technician.
Highly Recommended
Joe took care of my heating issue with professionalism and was respectful of my home. Highly recommended.
Austin Lackey Was Awesome
Austin Lackey from Service Experts was awesome and professional! Highly recommend.
Very knowledgeable and thorough
Joe M. came out to look at our AC unit that was acting up. He was very knowledgeable and thorough. Also very courteous and professional! Thanks, Joe!
He did a great job
We came home about noon and found our AC was off. We contacted Crawford and they sent Richard Martinez out. He located the problem and replaced the defective part. He had us back in operation that afternoon. He did a great job and we are very grateful.
Richard Martinez Was the Best
Richard Martinez was the best! Will trust no one else! Saved me in the middle of the ice storm with no heat!
Very efficient and professional
Richard Martinez was very efficient and professional while servicing our A/C and heating needs. He took the time to explain everything and he checked both the inside and outside units. They also arrived on time.
Extremely professional and courteous
Richard Martinez from Service Experts came to my home to check my heating and AC system during our first 2026 winter storm. He explained everything that I needed to know about my system. Answered all my questions as well as make recommendations. Fair pricing, extremely professional and courteous. 10/10
They Were Awesome!
Just had work done outside due to a pipe leak. Austin L and Dylan L were here out in the cold rain for 4 hours and got the job done with great service. Thanks for the hard and diligent work, they were awesome!
Saved Us a Lot of Time and Hassle
Lee Slocum came out to investigate what was previously deemed a “slab leak.” Very courteous and knowledgeable. He explained what he was seeing, ran an assortment of tests, and determined it wasn’t a slab leak, but a water line leak down near the street. Saved us a lot of time and hassle. Highly recommend.
Joshua Mayo was polite and thorough
Joshua Mayo was polite and thorough. He checked all units (noticed my UV light was out and corrected that), and then gave me an overview of all units. Thank you.
Very professional and courteous
Joshua was very professional, courteous and gracious. Really appreciate his service!
Did an amazing job maintenanceing my AC unit
Joshua Mayo came over and did an amazing job maintenanceing my AC unit and gave really good advice to keep my air flow clean.
Austin L did an incredible job
Austin L did an incredible job on the 3 projects: slab leak, hot water heater, and shower not getting hot water. He was extremely quick and very friendly.
One of the Best Experiences
This was one of the best experiences I’ve had with any contractor of services. Lee S. was very professional. He was here when he said he would be here. He did what he said he would do. Overall, a very good experience and I would recommend him highly.
Lee Slocum was amazing
Lee Slocum was amazing. He arrived on time and he was very friendly. He got the job done and he was helpful with explaining the problems. Thank you, Mr. Slocum.
Extremely professional and friendly
Austin L came out to fix an issue with a toilet and water intake. Extremely professional, friendly, and knowledgeable. Fixed the issue in no time. We will definitely have him come out again. Thanks, Austin!
Extremely professional and resolved issues quickly.
Austin L. was extremely professional and was able to resolve our plumbing issues quickly. Thank you!
Richard Martinez was excellent!
Richard Martinez was excellent! Very knowledgeable and thorough, and also very personable. I highly recommend his services to anyone!
Consistent Excellent Technical Expertise
We continue to use these services because of the consistent excellent technical expertise and customer service from Richard Martinez. Richard has been our service technician for more than 15 years and he is always our go-to person for both heating and A/C issues.
Very professional!
Always appreciate their service. Very professional! Richard Martinez is really good and very good at explaining in a way I will understand.
Very knowledgeable and helpful
Richard Martinez and Richard Calles were very knowledgeable and helpful when they came by to check my system out tonight!
