Service Experts, headquartered in Richardson, TX and proudly owned by Brookfield Infrastructure, is redefining what homeowners and businesses expect from HVAC and plumbing services. With the backing of one of the world’s largest owners and operators of critical infrastructure, Service Experts delivers unmatched reliability, innovation, and stability to every customer we serve.
National Strength, Local Heart
Our network spans over 75 service centers across 31 states, with more than 3,000 highly trained Experts serving 2500+ homes and businesses every day. What began as a coalition of independent contractors in 1996 has grown into a unified national brand, combining the personal touch of local service with the reach and resources of a global leader.
Powered by Brookfield Infrastructure
As part of Brookfield Infrastructure, Service Experts benefits from world-class operational expertise and financial strength. This partnership empowers us to invest in advanced technologies, deliver proactive whole-home solutions, and set new standards for comfort, efficiency, and peace of mind. Our customers enjoy the confidence that comes from clear pricing, certified professionals, and guarantees backed by a global infrastructure powerhouse.
Our Brand Promise: We Care About Your Home Like It’s Our Own
Service Experts stands apart by caring for every customer’s home as if it were our own. Our genuinely caring technicians listen attentively, explain options clearly, and tailor solutions for the long-term health of your home. We unite proven expertise with a friendly, approachable attitude—making homeownership feel manageable, not stressful.
Proactive, Comprehensive Home Care
We’re moving the industry from reactive repairs to proactive, comprehensive care. Our whole-home approach means we assess, maintain, and protect every major system, anticipating needs and simplifying decisions. Through innovative memberships and personalized service, we deliver lasting value and peace of mind.
Our Commitment
Backed by Brookfield Infrastructure, Service Experts is well-positioned for continued growth and innovation. Our goal is to be the best and biggest in every market we serve, but our unwavering commitment remains: to deliver healthier, more efficient, and more comfortable homes—today and for years to come.
Looking for reliable solutions to keep your home safe, comfortable, and highly efficient? There’s an expert for that.
Offer valid on qualifying new system installations. Discount varies based on system type: $800 off Single stage systems, $1,000 off 2 stage systems, or $1,500 off Modulating systems. Promotion must be claimed by 6/14/26, and equipment must be installed by 6/19/26.
May 18, 2026
- Jun 14, 2026
Valid for new and active Maintenance+ members. $0 diagnostic fee applies only when recommended repair is completed and paid at the time of service. Not valid at Service Experts Memphis, Service Experts Tulsa, Strogen’s Service Experts, Fras-Air Service Experts, Pine State Services, RB Travis Plumbing, Stan Gelber & Sons, Inc Heating & Cooling, or United Plumbing locations.
Promotion valid for service visits occurring 3/16/26 – 6/30/26. Cannot be combined with other offers. No cash value. Offer may be modified, suspended, or withdrawn at any time as permitted by law.
Mar 16, 2026
- Jun 30, 2026
Earn up to $1,800 in rebates when you purchase a qualifying Lennox system
System rebate requires the purchase of a Lennox indoor unit, an outdoor unit and a qualifying thermostat. System add-ons do not qualify for an induvial rebate and cannot be combined with individual offers. Rebate offer valid from 3/9/26 to 6/12/26 and must be installed by 6/19/26 and submit claims by 7/19/26. Rebate is paid in the form of a Lennox prepaid Mastercard.
All rebate information found at https://www.lennox.com/residential/buyers-guide/offers-and-savings/promotions/ . Equipment and rebate offers vary by Service Experts location, call your local Center for more details.
Mar 9, 2026
- Jun 12, 2026
Save $90 on an HVAC Precision Tune-Up. Regularly $189, now only $99
A well-maintained system operates more efficiently, reducing energy consumption and lowering heating and cooling bills
Offer not valid on prior purchases and may not be combined with other offers. Excludes oil furnaces; call for pricing. **Potential savings may vary depending on age and condition of equipment, personal lifestyle, system settings, equipment maintenance, and installation of equipment and duct system.
NO money down; Brand new, high-efficiency equipment; installation, regular preventative maintenance, all repairs (parts & labor), and air filters INCLUDED.
Offer not valid on prior purchases and may not be combined with other offers. Advantage pricing applies to specific equipment. Call for details. Some exclusions apply. See the terms and conditions within the Service Experts Advantage Program Lease Agreement for additional information.
$99 Drain Cleaning Special. Regularly $235, Now Only $99
Reduce buildup on your pipes, Help avoid major plumbing repairs, Maintain a clean home.
Offer not valid on prior purchases and may not be combined with other offers. *Valid for one drain only. Accessible ground level clean. Call for more details.
10% Off Any Product or Service for Active Duty, Retired, and Veteran Military Personnel
It’s our way of thanking you for your courage, dedication, and sacrifice to protect our freedom. All work is performed by licensed experts and backed by our Service Experts Guarantee.
Offer not valid on prior purchases and may not be combined with other offers.
80% off first year’s price of an annual Plumbing Membership.
Upgrade your membership to include plumbing coverage for only $12 for the first year*.
Promotional plumbing add-on price; save $48 in the first year with discount. Annual membership promo price of $12 must be paid up front. After the first year, standard pricing applies (currently, $60/year). Valid at select Service Experts locations, call for more details.
Jun 3, 2026
- Jul 31, 2026
Our vision is for every home to be a haven of comfort, wellbeing, and energy efficiency. Our mission is to improve the way people live in and experience their homes through connected products, beneficial guidance, and unmatched service excellence.
Our brand promise: We’re the Specialists Making You Feel Right at Home.
Hear From Our Happy Clients
R
"Excellent customer service to me for more than twenty years."
K
"Louis was great, even in the rain."
J
"Very professional, knowledgeable, and work hard to make sure my needs are met."
K
"Amazing front of house and great, knowledgeable, and honest technicians."
G
"Couldn't ask for better people or company to have service our home equipment over all these years."
L
"Both technicians were willing to answer questions and provide advice when requested."
K
"My service technician, Tim, is a 5-star guy. Personable, professional, careful of my home and property, and a real joy."
D
"He is very knowledgeable and helpful when we have questions."
N
"The techs were all polite, more than willing to answer any and all questions, careful to protect our floors and walls."
L
"Replaced my furnace/AC unit and water heater without any issues and were very thoughtful in cleaning the area."
B
"He was professional, articulate, and broke down the technical issues in "layman’s terms" without ever being condescending."
K
"Everyone—Rob, Rob Jr., Tommy and Brian E—worked well together, got it done quickly, and took time to help set up the app."
R
"The technicians were professional, knowledgeable, and respectful."
S
"Came on time and got our mini split cleaned and working well again."
T
"Service throughout was great during the life of the unit and decided to use them again to install the new system."
S
"Twice a year inspections and tuning have definitely extended the projected life of the components."
J
"Communication was top notch and he was very thorough."
L
"Very satisfied with the work they did."
Q
"Jim and Tommy were very thorough and efficient!"
M
"All around wonderful experience with this company. I highly recommend them."
D
"Anytime I have ever had a problem with my HVAC system they always go above and beyond to remedy my reason for contacting them."
J
"He was polite and professional and most knowledgeable."
K
"They were pleasurable, nice, kind, realistic, and very timely."
K
"Jim and Tommy were on time and very professional."
K
"Jim Haleek and his assistant did a perfect job installing our new HVAC system."
B
"Tommy is extremely knowledgeable about Kohler generators, and he explained very clearly things I needed to know."
S
"Technicians are knowledgeable and fix all work nicely."
l
"They came on time and let me know what was going on."
j
"He was extremely thorough and patiently gave me a detailed explanation."
S
"Josh and Andrew were very professional."
Excellent Customer Service
Provided excellent customer service to me for more than twenty years.
Louis was great.
Louis was great, even in the rain. Everything looked good and was working well.
Would Highly Recommend Them
I have been a customer of Arundel Cooling for over a decade, and they are always my first go-to when I need service or a new system. I would highly recommend them. Very professional, knowledgeable, and work hard to make sure my needs are met.
Amazing Front of House and Technicians
This is a fantastic group—amazing front of house and great, knowledgeable, and honest technicians. I always appreciate having such a dependable company to lean on!
This company is outstanding!
This company is outstanding! Have had them service my previous home and present home that covers over 20 years. Jeannie, the owner's wife, Tim, who has been the service person we have had over the years, and Vicki, who handles all the incoming calls and questions, are always so nice and caring. Couldn't ask for better people or company to have service our home equipment over all these years.
Excellent Service
Excellent service — both technicians were willing to answer questions, both about my system and about the unit condensate lines, and provide advice when requested!
They keep my system in tip-top shape
I have been using Arundel Cooling and Heating for many years. They keep my system running in tip-top shape. My service technician, Tim, is a 5-star guy. Personable, professional, careful of my home and property, and a real joy.
Very knowledgeable and helpful
Tommy just completed our annual generator maintenance. He is very knowledgeable and helpful when we have questions. We trust our generator will always operate as expected given the care it receives from Arundel Cooling and Heating.
We couldn't have been happier
Four techs (Rob, Rob Jr., Blake, and Bryan) showed up bright and early Tuesday morning, along with a crane, to install 2 HVAC systems in our condo. Starting by lifting, placing, and installing equipment on the roof of our five-story building, by two o'clock Wednesday afternoon, both systems were completely installed and operational. The techs were all polite, more than willing to answer any and all questions, careful to protect our floors and walls. We couldn't have been happier.
Professional and excellent service
Professional and excellent service with Arundel Cooling and Heating! Rob Sr., Rob Jr., and Bryan were amazing, efficient, and fast. Replaced my furnace/AC unit and water heater without any issues and were very thoughtful in cleaning the area. Rob Jr. explained everything and answered all my questions in a patient and friendly way. Highly recommend this team!!
My system is back in pristine condition
I’ve been with Arundel Cooling for over a decade because they understand the value of consistency and expediency.
This morning, our HVAC was completely out of commission, and Austin S. arrived to handle the situation. He was professional, articulate, and broke down the technical issues in "layman’s terms" without ever being condescending—a rare and appreciated balance.
My system is back in pristine condition.
Heartfelt thanks to Austin S. and Team Arundel Cooling for their continued excellence.
The crew that worked on replacing my HVAC unit was great!
The crew that worked on replacing my HVAC unit was great! Everyone—Rob, Rob Jr., Tommy and Brian E—worked well together, got it done quickly, and took time to help set up the app.
Professional, knowledgeable, respectful
From maintenance to sales and installation, the technicians were professional, knowledgeable, and respectful.
Would Definitely Recommend Them!
They came on time and got our mini split cleaned and working well again. Would definitely recommend them!
Service throughout was great
Just had my 2nd installation of a new HVAC system by Arundel. First was in 2010. Service throughout was great during the life of the unit and decided to use them again to install the new system. Techs came out on time and work was completed in 4 hours.
Great folks at Arundel
Great folks at Arundel have been supporting our second-zone HVAC system since they installed it back in 2004. Twice-a-year inspections and tuning have definitely extended the projected life of the components.
Tommy was great
Tommy was great. Communication was top notch and he was very thorough.
Very satisfied with the work
Arundel Service Experts, Rob Sr., Rob Jr., and Jim D. installed our HVAC system. Very satisfied with the work they did.
Replaced the AC Unit
Replaced the AC unit. Jim and Tommy were very thorough and efficient! Highly recommend.
All around wonderful experience
We have been customers of Arundel Cooling and Heating for many years now. We’ve had both units at our home replaced, one 2 years ago and the other one on the other side of the house this month. They did a great job installing both units. We have a very large house, and both units need to be operating efficiently. They took the time to make sure everything was operating correctly and even came back to fix a problem that was not part of the install. They gave me a discount on that service as well. Walt, the manager, was very accommodating and respectful. The technician, Tommy Fleischer, was very efficient and on time. All around wonderful experience with this company. I highly recommend them.
They always go above and beyond
Tommy Fleischer and Jimmy (sorry I didn’t get his last name) showed up today (4/10/26) to install a new HVAC system and remove my old HVAC system due to the compressor going bad. They showed up on time, were very professional and personable, then got busy doing their job. They were very meticulous, which I greatly appreciated! I have been doing business with Arundel Cooling & Heating over 10 years because they are a first-class business and the staff is exceptional. Anytime I have ever had a problem with my HVAC system they always go above and beyond to remedy my reason for contacting them.
Polite, Professional, and Knowledgeable
Tommy completed the regular maintenance service on our generator. He was polite and professional and most knowledgeable. Thank you, Tommy.
We Will Be Using Them Again
They were pleasurable, nice, kind, and realistic, and very timely. We will be using them again, and I have been using them for years.
On Time and Very Professional
Jim and Tommy were on time and very professional. Thank you!
Perfect job installing our new HVAC system
Jim Haleek and his assistant did a perfect job installing our new HVAC system. It took about 6 hours. Everything works great. Thanks so much!
Tommy Is a Real Asset to the Company
Tommy Fleischer just performed a very thorough annual service on my whole-house Kohler generator. It began raining while he was working, but he simply deployed his canopy shelter and continued on in a calm, unhurried manner. Tommy is extremely knowledgeable about Kohler generators, and he explained very clearly things I needed to know but didn't because my husband (who did know these things) has passed away. Tommy is a real asset to the company.
Best service given
Best service given. Technicians are knowledgeable and fix all work nicely. Thank you.
This was the best experience
This was the best experience with technicians and company. They came on time and let me know what was going on. Thanks, Arundel.
Extremely Thorough and Detailed
Dave Stevens provided my spring routine maintenance on my two HVAC systems today at my home. He was extremely thorough and patiently gave me a detailed explanation. I am a very satisfied customer.
As always, amazing service!
As always, amazing service! Josh and Andrew were very professional. I would expect nothing else from this company. I’ve been with for almost 10 years! Service after service professional experience and always offering options. Thank you again.
